We’re here to make secondhand seamless. So if there’s anything we can help you with, we’ve got you.

Just head to our Help Centre or log in to your account to send us a message via the chat button.

We’re online from 9am-5.30pm Monday to Friday. Reach out during the week and we'll aim to get back to you within the next 24 hours. During busy times it may take us a little longer to reply but we'll add an update to our automated response email.

Head to our Help Centre for all your pre-loved fashion FAQs.

Our contact address is:

Thrift+ - Thrift Retail Ltd, The Foundry, 154-156 Blackfriars Road, London, SE1 8EN
Chat to us - click the message icon to get in touch.

Thrift Retail Ltd, Unit G1, Airfield Business Park, Market Harborough, LE16 7WB