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ThriftBox FAQs

Your best unwanted clothes! We specialise in premium & designer brands that are in new or used condition. We also sell High Street brands, but these have to be in excellent condition. For more information, please see our Quality Control pages.

Each ThriftBox is 45 x 35 x 15cm and can fit 10-15 items. Lots of our donors are suprised how much they can fit inside. Please note that our boxes are now a lot bigger than in the videos on the Homepage and in the How It Works section.

You can now order up to 3 ThriftBoxes! BUT, please note - the boxes are a lot bigger than they look! Each box can hold 10-15 items or maybe more if you are very good at folding clothes... so we ask politely that you don't order more boxes than you have quality clothes :)

Nope! We send your ThriftBox flatpacked so it fits through your letterbox.  

Yes please! You can use Thrift+ anywhere in the country. Simply drop it off for free at your local DPD shop. The return label is already attached to your box. Find your nearest drop off point here.

We have temporarily put our collection service on hold but it will be back soon - bigger and better! If you live in London Zones 1-3 and would like to request a collection, please get in touch.

More questions?